Refund Policy
Refund Policy
Last Updated: June 2026
At Blush & Beam, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below.
Returns
We accept returns within 14 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The product must be in its original packaging.
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Proof of purchase is required.
Non-Returnable Items
Due to hygiene and safety reasons, the following items cannot be returned:
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Opened skincare products
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Opened cosmetics and makeup products
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Used beauty tools
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Gift cards
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Clearance or final sale items
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the product and packaging
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A description of the issue
We will review your request and arrange a replacement or refund if approved.
Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
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Refunds will be issued to the original payment method.
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Processing times typically range from 5–10 business days depending on your financial institution.
Return Shipping
Customers are responsible for return shipping costs unless:
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The item arrived damaged.
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The wrong item was shipped.
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The product is defective.
Shipping fees are non-refundable unless the return is due to our error.
Order Cancellations
Orders may only be cancelled before they are processed for shipment. Once an order has been shipped, it cannot be cancelled.
Contact Us
For return or refund inquiries, please contact:
Email: support@blushandbeams.ca
Website: www.blushandbeams.ca